Homecare

• Highly trained and competent staff. 

• To have open and honest communication. 

• We will people match to ensure you have staff supporting you who meet your needs and wishes. 

• Consistency of staff, you will always know who is attending your call and we will introduce your team to you before the care package commences. 

• You will be provided with a Rota (if you wish) each week so you will know who is supporting you. 

• We will provide an open and honest approach to you and your loved ones. 

• We will provide support, not only to you, but also to your loved ones. 

• We will guarantee your call times within a 15-minute time frame. 

• We will go that extra mile to ensure you have all the support you need. 

• To keep you in control of your service.